High End Deliveries – Customer Care Packages

Since 1980, Moving Masters has become a “go-to” in the Washington, DC area for businesses in need of corporate & office relocation, government & specialty movers, and commercial storage & warehousing. Over the past few years, however, Moving Masters has expanded its offerings to include the delivery of high-value items. The same high standards that Moving Masters is known for throughout the community are upheld – polite, courteous, and uniformed crews that arrive on time.

With the advent and growth of the internet and its capacity to facilitate commerce, home delivery service growth has kept pace with the explosion of delivery services offered in the Washington Metropolitan area. In order to keep up with this expanding demand, Moving Masters created a division within its organization that is exclusively devoted to home and “high value” deliveries. Our extensive fleet of moving vehicles, all with lift gates, allow Moving Masters to deliver items quickly and efficiently.

Delivered items range in size, weight, and value. Whether Moving Masters is delivering a bed ordered on the internet, a sofa bought at a high end furniture dealer, store fixtures for a major women’s clothing store, a motorcycle being shipped across the country, a very heavy hospital bed being moved up two flights of stairs and into a private home, a DVD rental machine placed outside a convenience store, or a patio set transported to a summer home in Ocean City, the same level of care and attention is given during delivery.

To provide our customers the best quality service within their budgets, the Moving Masters team devised 3 levels of exceptional service to supplement the existing benefits.

  • Bronze Service Plan: Deliver high value item safely within the destination thresholdMoving Masters - Customer Care
  • Silver Service Plan: Deliver high value item safely to a designated room of choice within the destination, Unpack item from packaging

  • Platinum Service Plan: Deliver high value item safely to a designated room of choice within the destination placement (and up to two flights of stairs), Unpack item from packaging, Assemble delivered item, Remove all debris and packaging material. In addition, the crew takes extreme caution to protect floors beyond the already great care (Floor protection for hardwood floors and light colored carpeting is laid down, Crew wears cloth “booties” over their shoes during delivery.)

Moving Masters is proud of the work it has done and continues to do for its clients. Past and current clients of the high-end delivery services include:

  • Mitchell Gold + Bob Williams
  • Home Direct USA
  • Allied Special Products
  • Bekins Tradeshow Express
  • Beltmann Group
  • International Moving Services (IMS)
  • Mode

As Internet sales continue to expand, Moving Masters is a trusted partner in high end product delivery. From its respectful employees to the customer service plans for any budget, Moving Masters attention to detail is unparalleled.