Customer Service – Before, During, and After a Move

Customer Service at Moving Masters
Customer Service at Moving Masters

Moving Masters, Inc. has a proven track record. For over 30 years we have been providing quality corporate relocation services throughout the Washington, DC area. Although we pride ourselves on providing the customer a timely, efficient, and safe moving process, accidents do happen. No matter how experienced our professional movers are, or how prepared our management team is before a move, unforeseeable circumstances do unfortunately occur during the moving process.Read more »

Moving Offices with Caution for over 3 Decades

Since 1980, Moving Masters, Inc. has specialized in commercial, office, and electronic relocations. Throughout Maryland, Virginia, and Washington, DC  we have developed an excellent reputation for well-planned and executed moves. As a result of our fine work ethic and attention to customer service, we have grown to become one of the largest commercial office movers in the Washington Metropolitan area.

Moving Masters protection crews covering the carpet while moving offices
Moving Masters protection crews covering the carpet before a move.

In order to insure our outstanding professional service to all our customers, all our workers are uniformed trained employees of the company. Unlike most other moving companies we do not use “pool,” “pick-up” or “street laborers.” Our average employee has been with us for over seven and half years and our drivers/supervisors have been with us for an average of fifteen years.

Approximately 70% of our business is from repeat customers. So either moving offices on a regular basis has become a new fad, or we’re doing something right to keep our customers happy.

The following items are mandatory by Moving Masters, Inc. staff in the execution of every large moving project.  We feel these steps ensure quality control and demonstrate our understanding of what it takes to complete a successful relocation project while providing superior performance to our customers.

Read more »

Suggested Checklist for Planning Corporate Office Moves

As a business owner or manager, moving offices can be a great sign. It often means your company is growing and needs room to expand. As with any important business decision your company makes, deciding to actually make the move can be a time consuming process. From budgets to location decisions to reducing employee stress, an office move requires proper planning.Read more »